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Ebay’s New Feedback Changes: How Sellers React

post Category: business, business to business, business to consumers — admin @ 5:41 am — post
postMay 20, 2008

Today is the launch of new ebay feedback policy.  The changes includes: (1)no negative feedback for buyers only for sellers (2) feedback lasts only 60 days from date of transaction (3) no more feedbacks for suspended members or if buyer fails to respond to unpaid items  (4) members will get credit for weekly repeat feedback. (5) Positive feedback percentage will be computed after every 12 months and requires Powersellers 98% feedback. 

Ebay stated the reason for the change is they think buyers were prevented from leaving honest feedback since they feared retaliation from sellers if they left a negative feedback.  Though sellers has bombarded ebay for making ebay pro seller instead of being neutral. Powersellers even so react negatively with the changes, especially those who are Trading Asssistants and Ebay Educators.  A positive feedback of 98% is too much as a requirement and credits not enough for repeat feedback.     

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1 person has left a comment

#1

Ebay are looking to protect the buyers as they are their customers…are we not customers as we pay to use their service??

Surely Ebay Ivory Tower has got to near the Sun in this instance…

Mike Ralph wrote on May 29, 2008 - 11:08 pm
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